Privacy Policy

Last Updated: January 2024

Introduction

valley-roam is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and any applicable state or territory privacy legislation.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Submit enquiry forms on our website
• Request information about our services
• Engage us to provide financial services
• Subscribe to communications from us
• Contact us via email or other means

The types of personal information we may collect include:

• Name and contact details (email address, postal address)
• Financial information relevant to providing our services
• Employment and income information
• Investment objectives and risk tolerance
• Any other information you choose to provide

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and communicate with you
• To provide financial services you have requested
• To assess your suitability for our services
• To comply with legal and regulatory obligations
• To improve our website and services
• To send you information about our services where you have consented

Disclosure of Information

We may disclose your personal information to:

• Third-party service providers who assist us in operating our business
• Professional advisers such as lawyers and accountants
• Regulatory bodies as required by law
• Any party to whom you have authorised us to disclose information

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Office of the Australian Information Commissioner

Cookies and Analytics

Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

valley-roam
Level 12, 456 George Street
Sydney NSW 2000
Australia

Email: [email protected]