Our commitment to protecting your personal data under European regulations
Last Updated: January 2024
valley-roam respects the privacy rights of individuals, including those afforded under the General Data Protection Regulation (GDPR). While we are an Australian-based organisation, we recognise that some of our website visitors may be located in the European Economic Area (EEA) and are therefore committed to processing personal data in accordance with GDPR requirements where applicable.
For the purposes of GDPR, valley-roam acts as the data controller for personal information collected through this website. Our contact details are:
valley-roam
Level 12, 456 George Street
Sydney NSW 2000
Australia
Email: [email protected]
We process personal data on the following legal bases:
If you are located in the EEA, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you and to receive information about how we use it.
You have the right to request that we correct any inaccurate personal data we hold about you, or complete any incomplete data.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
To exercise any of your rights, please contact us using the details provided above. We will respond to your request within one month of receipt. If your request is complex or we receive numerous requests, we may extend this period by a further two months, in which case we will inform you.
We may need to verify your identity before processing your request. In some cases, we may be unable to comply with your request due to legal obligations or other legitimate reasons, in which case we will explain our reasons.
As an Australian organisation, any personal data we collect may be transferred to and processed in Australia. Australia has been recognised by the European Commission as providing an adequate level of data protection.
Where we engage third-party service providers located outside the EEA, we ensure appropriate safeguards are in place to protect your personal data, such as standard contractual clauses approved by the European Commission.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including protection against unauthorised or unlawful processing and against accidental loss, destruction, or damage.
If you are located in the EEA and believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. You can do this in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.
We may update this GDPR notice from time to time. Any changes will be posted on this page with an updated revision date.
Note: This page provides information specific to GDPR compliance. For our complete privacy practices, please also refer to our Privacy Policy.